Our Service

Custom & Samples

If you need to custom your unquie crochet, please kindly share your inspiration and specific demmension and requires to our service personnel ,our design depart would come to contact you about more details, Generally speaking, the samples would be ready within 7 working days.

Shipping & Asignment

As all the crochet items are 100% Handmade crochet crafts, the order will be delivered within 10 working days after payment confirmed.if you are urgent, please kindly contact us to confirm the possibly earliest delivery time.

For the delivery, we would come to confirm the shipping terms before you ordered, and we would quote with shipping cost based on your requirements.There are several shipping terms for your choice, DHL,UPS,Fedex,EMS,Air Freight and Sea Freight. Please check the following transit time:

DHL,Fedex,UPS,EMS: 5-7 working days

Air Freight: 10-12 working days

Sea Freight: 15-25 working days

To configure orders from different regions flexibly and ensure its safe arrivals,we also arrange delivery via International Small Parcel for some area.and the parcel would be arrived within 12-20working days.

After-sale Service

We will provide free reshipment or compensation for the orders with your unpleased purchasing experience. If you receive defective products, please contact us at first time for the issue. In order to continuously improve our service quality, we may need to have a brief understanding of the problem and provide a suitable solution for you.

Note: If you receive a package that is damaged, we are happy to arrange a reshipment for you. Please kindly cooperate with the following steps:

Take photos or videos before you open it, and email us along with your order number. You will get our responds within 48 hours.
Send the product to the specifiedaddress as requested by us.
Once we receive the returned product and confirm its condition, we will arrange for a reshipment, and you will receive detailed shipping information.

Friendly Reminder:

Due to the fact that our products are all handmade, there may be slight errors in size. If the size difference of the product you receive is too large and affects its use, please contact us to arrange after-sales service for you.
Color difference issue: Due to different displays presenting different colors, the actual product color you receive may have slight differences from the one presented on the electronic end.

Our Service

Custom & Samples

Shipping & Asignment

After-sale Service

Friendly Reminder:

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